Retailers have rushed to lock things up during the pandemic amid soaring theft. At this grocery store in San Francisco, entire aisles have been put behind barriers, making it more difficult to steal (or buy) air fresheners, cold medicine and liquor. Courtesy of Indyme Frustration among shoppers is prompting retailers to test a new type of locked case that can be opened with your smartphone. When 29-year-old Jonnai Jones ran out of Aveeno face wash, she headed to the nearby Walgreens in Irvington, New Jersey, to pick some up. The bottle, like many other products, was locked up, forcing her to wait in line and ask an employee at the register to go unlock it and let her buy it. “The waiting was an inconvenience,” said Jones, who usually tries to remember to reorder products on Amazon before she runs out. “When I do pop in the store in person it’s because I need the item right away.” Retailers have rushed to lock things up—from razors and soap to socks and pistachios—as theft has soared during the pandemic, prompting frustration among shoppers encountering an increasingly long list of everyday items that suddenl… Click below to read the full story from Forbes
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You’re Not Imagining It. Stores Are Locking Everything Up.
